Privacy Policy

1. Introduction

AiWhatsApp ("we", "our", "us") is a business CRM and WhatsApp automation platform intended for registered and authorized business users only.

This Privacy Policy explains how we collect, use, and protect information when you access or use our platform.

2. Information We Collect

We may collect the following information when users interact with the platform:

• Name
• Email address
• Phone number
• Business-related contact details
• Login and authentication data
• Usage and activity logs for security and auditing

3. How We Use Information

Information is used strictly for legitimate business purposes, including:

• User authentication and account management
• CRM lead management
• Business communication via WhatsApp or other approved channels
• System security, monitoring, and improvements
• Compliance with legal obligations

4. Data Sharing & Third-Party Services

We may process data using trusted third-party services such as:

• WhatsApp APIs
• CRM automation services
• Secure webhook or API integrations

These services are used only to provide platform functionality and are required to maintain appropriate security standards.

5. Data Security

We implement industry-standard security measures including:

• HTTPS encryption
• Secure authentication mechanisms
• Access controls and logging

Despite our efforts, no system can be guaranteed to be 100% secure.

6. Cookies & Sessions

AiWhatsApp uses cookies and session storage strictly for:

• User authentication
• Session management
• Platform security

No advertising or tracking cookies are used for marketing purposes.

7. User Responsibility

Users must ensure that:

• They are authorized to use the platform
• Credentials are kept confidential
• Data uploaded or processed complies with applicable laws

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.